Frequently Asked Questions (FAQs)

At Pecan Tree Family Dentistry, we believe in providing clear, helpful information so our patients feel confident and cared for. Here are answers to some of the most common questions we receive:

General Questions

Yes! We welcome new patients of all ages. Whether you’re looking for a dental home or need a specific treatment, we’re happy to help.

We offer comprehensive dental care, including preventive cleanings, fillings, crowns, oral surgery, dental implants, pediatric dentistry, cosmetic services like teeth whitening, and oral appliance therapy for sleep apnea and snoring.

Absolutely. We provide family dentistry for patients of all ages—from toddlers to seniors—all under one roof.

Your first visit includes a full dental exam, X-rays if needed, a professional cleaning, and time to discuss your oral health goals or concerns with the dentist.

Appointments are preferred to minimize wait times, but we do our best to accommodate same-day and emergency visits whenever possible.

Insurance & Payment

We are in-network with most major dental insurance providers. Please call us at (972) 562-0767 to verify your coverage.

No insurance? No problem. We offer a Wellness Plan that provides affordable access to cleanings, exams, and discounts on most services.

We accept cash, credit cards, debit cards, and most HSA/FSA plans. Flexible financing options are also available through third-party providers.

Yes, our front office team will file claims on your behalf and help you maximize your dental benefits.

Appointments & Emergencies

You can call our office at (972) 562-0767 or request an appointment online through our website.

Please call us at least 24 hours in advance if you need to reschedule or cancel your appointment.

Yes, we do our best to accommodate same-day appointments for dental emergencies and urgent needs.

Call us immediately at (972) 562-0767. For dental emergencies after hours, please leave a voicemail—our doctor will return your call. For medical emergencies, dial 911.

Our hours are designed for convenience. Please check our current office hours online or call us to see our availability.

Yes, we offer oral sedation to help patients who experience anxiety or discomfort during dental treatments.

Dental Care & Procedures

Yes, we offer oral sedation to help patients who experience anxiety or discomfort during dental treatments.

Yes, we offer in-house dental implant services—from consultation to placement and restoration.

We offer a range of cosmetic services, including KöR Teeth Whitening, dental bonding, and porcelain veneers.

Yes, we offer both preventive and non-surgical treatments for gum disease, including deep cleanings and scaling/root planing.

Yes. Our general dentist provides several oral surgery procedures in-house, including tooth extractions and minor surgical procedures.

Pediatric & Family Dentistry

We recommend bringing your child by their first birthday or when their first tooth erupts, as advised by the American Academy of Pediatric Dentistry (AAPD).

Yes, we provide dental sealants, fluoride treatments, and silver diamine fluoride to help protect your child’s teeth and prevent cavities.

Our team has extensive experience treating children and uses a gentle, fun, and encouraging approach to create a positive dental experience.

Preventive Care

We typically recommend visits every six months for cleanings and exams, unless your specific needs require more frequent care.

Yes. We use digital X-rays which emit significantly less radiation than traditional ones and are completely safe when performed as needed.

Brush twice a day with fluoride toothpaste, floss daily, limit sugary snacks, and maintain regular dental visits. We’re happy to guide you on personalized home care.

Office Location & Policies

We’re conveniently located in McKinney, Texas, near I-75. Visit our Contact Us page for directions and a map.

Please visit our website or call us at (972) 562-0767 for current office hours.

Please bring your ID, insurance card (if applicable), and a list of medications or medical conditions. You can also complete new patient forms online ahead of time.

Yes, our office is fully ADA-compliant and accessible to all patients.